Policies Pousada Lotus

Privacy
We respect your privacy. We do not share, rent, sell, or otherwise use any personal information you have given us to any third party without your permission, except when required by law or in order to protect the safety of the public. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.
Your use of this website and its services constitute your agreement to the terms of our privacy policy.

Cancellation Policies
Reservations must be cancelled by 3pm one day prior (24 hours) to arrival unless otherwise specified when booking. A one night’s room and taxes will be charged for guests who do not cancel their reservation within the hotel's cancellation policy. Peak periods and resorts may have additional cancellation restrictions which are stated during the booking process.

Deposits & Guarantees
There is a deposit of 10% necessary to make a reservation. This can be payed by Paypal. Special event periods and resorts may require an actual deposit depending at the time of booking and will be stated during the booking process.

Check-In/Check-Out
Check-In time is from 3pm. Check-Out time is 12pm. Early Check-In is by request only and not guaranteed. Late Check-Out must be coordinated with the pousada if it is available.

Pets
Pousada Lotus does not allow pets unless previously arranged with Pat or Sandi.

Luggage Store
Luggage storage is available in a private luggage store behind the bungalow. Pousada Lotus is not responsible for any dammage or theft.